• I-9 Help Center

    Have I-9 or E-Verify Questions?  Our dedicated I-9 and
    E-Verify experts are standing by to guide our clients through every step of the process.

    Explore Our Help Center

I-9 or E-Verify Questions? We're here to help.

How can we process Section 2 for new-hires who work remotely?

When can we legally purge records to avoid fines?

How can we integrate Tracker with our HCM or ATS platform?

I-9 Help Center Features

Jointly Operated by Tracker Corp and its exclusive immigration law partner, Pearl Law Group, the I-9 Help Center provides Tracker clients with exclusive access to on-demand I-9, E-Verify, and legal expertise.

Remote I-9 & E-Verify Management

Your on-demand Help Center is standing by to assist with processing Form I-9s and E-Verify for remote hires – from simple compliance questions to handling the entire remote-hire workflow, including facilitating communication between the employee and Section 2 processing center.


Integration Support

We’re here to assist with platform integrations between Tracker and your current HCM, ATS, onboarding and payroll systems. Our I-9 Help Center agents have extensive experience in program design, including implementation of strategies for internal procedures and roles, and works closely with our dedicated
Partner Integrations Team.


Audit Preparation

While I-9 Audit Assure will be your dedicated support team in the event of an audit, your on-demand I-9 Help Center will ensure your team is taking the necessary steps to prepare for an audit, including identifying patterns of errors not caught by E-Verify, recommending ongoing process improvement, and assisting in the purging of risky I-9 records that can legally be deleted.


Legal Guidance and Resources

Receive premier legal consultation from Pearl Law Group, Tracker’s exclusive legal partner and awarded Immigration Law Firm. From Procedural Manuals for I-9 File Maintenance to customized I-9 and E-Verify Training for new-hires and HR Managers, Tracker will work closely with Pearl Law Group to ensure your team receives the highest level of legal guidance.

Remote I-9 & E-Verify Management

Your on-demand Help Center is standing by to assist with processing Form I-9s and E-Verify for remote hires – from simple compliance questions to handling the entire remote-hire workflow, including facilitating communication between the employee and Section 2 processing center.


Integration Support

We’re here to assist with platform integrations between Tracker and your current HCM, ATS, onboarding and payroll systems. Our I-9 Help Center agents have extensive experience in program design, including implementation of strategies for internal procedures and roles, and works closely with our dedicated
Partner Integrations Team.


Audit Preparation

While I-9 Audit Assure will be your dedicated support team in the event of an audit, your on-demand I-9 Help Center will ensure your team is taking the necessary steps to prepare for an audit, including identifying patterns of errors not caught by E-Verify, recommending ongoing process improvement, and assisting in the purging of risky I-9 records that can legally be deleted.


Legal Guidance and Resources

Receive premier legal consultation from Pearl Law Group, Tracker’s exclusive legal partner and awarded Immigration Law Firm. From Procedural Manuals for I-9 File Maintenance to customized I-9 and E-Verify Training for new-hires and HR Managers, Tracker will work closely with Pearl Law Group to ensure your team receives the highest level of legal guidance.

Additional Help Center Services

On-Demand Trainings
Quarterly Audit Reports
Industry Updates
Legal Consultation
Cost-Efficient Expertise

Seamless HR Software Integrations

Currently using an HRIS to manage employee, payroll, or HR processes? Tracker I-9 conveniently
integrates with any HR platform, offering Single Sign-On (SSO) for efficient login and real-time
data distribution across all departments.

The Landmark 7 Figure Fine

American fashion brand and global retailer, Abercrombie & Fitch, was penalized with a 7-figure fine, after U.S. Immigrations and Customs Enforcement (ICE) reported that the company was utilizing a severely inadequate I-9 software system to manage their employee Form I-9s. Abercrombie & Fitch officials spent more than a year working with federal agents to vastly improve the company’s I-9 compliance program. After much consideration, Abercrombie & Fitch selected Tracker as their exclusive I-9 management platform, and remains a valued partner today.


Did you know?

Completing the Form I-9 is only the start of workplace compliance. Properly maintaining, updating and purging records is an ongoing requirement. Innocent mistakes made long AFTER an employee’s first day of hire have resulted in major fines for national brands.

  • Angelica Gamble-Wong
    Senior Vice President, People Services

    Tracker really fixed our I-9 problem from top to bottom, left to right.
    I-9’s simply are not an issue anymore
    .”

    View All Customer Stories

  • Tracker’s support has been excellent.  As a university, we have diverse hires and unique questions – Tracker has been there to answer all quickly and reliably.

    View All Customer Stories

  • “When you’re overseeing a critical function like employee authorization,
    you need to clearly see how you’re doing in real time.”

    View All Customer Stories

    Award-Winning Customer Support

    When it comes to your employees’ compliance and security, we hold ourselves to the highest standards of customer service. Access your dedicated team of experienced Support Agents around the clock, 24/7. And in the event of a federal audit, we’ve got you covered with award-winning Audit Management
    and the industry’s only No-Risk I-9 Audit Assurance.

    Take the first step to I-9 Compliance.

    Schedule your customized demo today.

    Schedule a Demo